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Charge 2 is tracking too many calories burned

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‎07-23-2024 14:57 - last edited on ‎07-24-2024 08:09 by Fitbit Moderator

‎07-23-2024 14:57 - last edited on ‎07-24-2024 08:09 by Fitbit Moderator

My charge 2 has started saying I've burned 3000 calories in a day which doesn't add up. How do I fix it or do I need a new one? 

Moderator Edit: Clarified subject

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‎07-24-2024 08:11 - edited ‎07-24-2024 08:12

‎07-24-2024 08:11 - edited ‎07-24-2024 08:12

Hi there, @LMQ4. It's nice to see you around the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your calories burned. I understand your concern, I will do my best to help you. 

Have you checked if your personal data has been entered correctly? Please note that your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day. 

To update your profile, see How do I change the units of measurement in my Fitbit account?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-24-2024 08:11 - edited ‎07-24-2024 08:12

‎07-24-2024 08:11 - edited ‎07-24-2024 08:12

Hi there, @LMQ4. It's nice to see you around the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your calories burned. I understand your concern, I will do my best to help you. 

Have you checked if your personal data has been entered correctly? Please note that your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day. 

To update your profile, see How do I change the units of measurement in my Fitbit account?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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