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Charge 2 keeps flashing info until battery runs out

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‎08-25-2019 21:45 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-25-2019 21:45 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

My fitbit started flashing and going thru all the screens. I couldn’t shut it off until the battery ran out. I charged it, but it kept doing the same.  

 

 

Moderator edit: updated subject for clarity

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‎08-26-2019 09:27 - last edited on ‎12-25-2024 10:56 by Fitbit Moderator

‎08-26-2019 09:27 - last edited on ‎12-25-2024 10:56 by Fitbit Moderator

@Hop-along Welcome! Thanks for being part of our Community! 

Let me help you with your Charge 2 constantly scrolling through the information. Try restarting your device by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-26-2019 22:18

In response to AlvaroFitbit

‎08-26-2019 22:18

Thank you so much! IT WORKED!!! I had it all packed up ready to return to Costco.

Connie Abbott
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‎08-29-2019 10:18

In response to Hop-along

‎08-29-2019 10:18

Unfortunately, it only worked one day!!!

returning it to Costco😡

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