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Charge 2 mileage calculation is off

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‎07-24-2019 14:15 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-24-2019 14:15 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

My charge 2 has always been off a correct mileage calculation by about 2 to 3/10 of a mile. The last couple of days it is registering a mile short. Any suggestions on how to correct the problem?

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‎07-25-2019 10:06 - last edited on ‎03-20-2025 05:04 by Fitbit Moderator

‎07-25-2019 10:06 - last edited on ‎03-20-2025 05:04 by Fitbit Moderator

@srhelm, a warm welcome to our Community!

Let me help you with your distance calculation. You can enter your stride length to improve this. You can follow these instructions to measure and enter this information.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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