07-22-2024 14:14
07-22-2024 14:14
My charge 2 fitbit just stopped working. I have tried all the options suggested to get it to work to no avail. I'm looking to buy another charge 2 fitbit because I have an iphone 6, that will not work with the new Fitbits. I am wondering if I buy one will I be able to pair and use it with my Iphone 6? Thank you.
07-22-2024 15:13
07-22-2024 15:13
Hello @L95new and welcome to the Community. You might not be able to set it up. Fitbit removed all of the firmware updates from its older models. Even if you can find one, you won't be able to update it past the factory firmware. All of the Charge 2s ever sold were made in 2016-2017. That makes the battery old. Rechargeable batteries degrade in sealed packages, even if never used.
BTW, the iPhone 6 is no longer supported by Apple. You won't get security updates. Put your money towards a supported phone.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.