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Charge 2 - no exercise showing on app

‎09-05-2024 11:06

‎09-05-2024 11:06

My app has stopped recognising any activity. Last weekend everything was working fine then 2 days later my tracker is showing calories burnt after a class but on syncing to the app…no exercise registers.  I have done all the recommended stuff…opening/closing/deleting apps and tracker and still nothing. 

Does anyone have any suggestions/ideas/advice please?

 

 

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301 REPLIES 301

yesterday

In response to JuanFitbit

yesterday

Mine is a Moto g power (2021).

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yesterday

In response to JuanFitbit

yesterday

The issue that started this thread is that exercise is not being logged by
the app. Along the line someone mentioned their historical data disappeared.
For me when you removed the ability to view exercise online you virtually
removed all my history. It's unreasonable to expect as user to only be able
to historical workouts by swiping through the screens a day at a time.
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