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Charge 2 no text messages iPhone 7us

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‎02-08-2019 20:26 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎02-08-2019 20:26 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

So, I’ve tried every suggestion I’ve seen in these forums including deleting the device, reading the device, restarting the phone, Bluetooth off and one and every combination of notification toggling possible both in the phone and in the app. The Fitbit receives calls but hasn’t worked with a text message even once. I have several hours invested in this device.

 

 

Moderator edit: word choice 

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‎02-09-2019 05:47 - last edited on ‎04-02-2025 10:19 by Fitbit Moderator

‎02-09-2019 05:47 - last edited on ‎04-02-2025 10:19 by Fitbit Moderator

Hey @BiggJimm, let me give you a warm welcome to the Community! Thanks for trying some tips to fix the "not getting text notifications" issue on your Charge 2. Let me tell you that our team is aware of this issue and already working towards a solution, so please be patient in the meantime and stay tune. 😉 

Have a nice day! 

Heydy | Community Moderator, Fitbit
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‎02-09-2019 08:04

In response to HeydyF

‎02-09-2019 08:04

Thanks.
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‎02-11-2019 04:11 - last edited on ‎04-02-2025 10:19 by Fitbit Moderator

In response to BiggJimm

‎02-11-2019 04:11 - last edited on ‎04-02-2025 10:19 by Fitbit Moderator

You are more than welcome @BiggJimm! If you have further questions or comments, let me know. 😉 

I'll be around! 

Heydy | Community Moderator, Fitbit
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