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Charge 2 not calculating active minutes

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‎05-04-2019 14:39 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎05-04-2019 14:39 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

My active minutes are not tracking for the last couple weeks.  Is there a problem?  How do I fix?

 

 

Moderator edit: updated subject for clarity

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‎05-05-2019 08:54 - edited ‎05-05-2019 08:54

‎05-05-2019 08:54 - edited ‎05-05-2019 08:54

@ChristineP Welcome! It's nice to have you on board!

 

I will assist you with your active minutes. What type of activities are you doing? For how long and do you move your arms during them? You can read how active minutes are calculated here.

 

I look forward to your reply.

Alvaro | Community Moderator

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