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Charge 2, not charging, white pixelated rectangle on display

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‎05-12-2022 23:29 - last edited on ‎05-13-2022 08:24 by Fitbit Moderator

‎05-12-2022 23:29 - last edited on ‎05-13-2022 08:24 by Fitbit Moderator

I sorted mine…. The screen had gone white whilst left on my bedside overnight. I left is charging for at least 48hrs (I forgot about it as id written it off). With nothing to lose, I entered my passcode and then I pressed the side button in & out about 16 times, then suddenly it vibrated and a message in red popped instructing me to sync the device from my phone. I did this and voilà!!! Very happy 

 

 

Moderator edit: format and label. 

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‎05-13-2022 08:26

‎05-13-2022 08:26

Welcome to the Fitbit Community, @Moo22. Thank you for sharing the steps you followed in order to correct your Charge 2 display. I´m glad that those steps worked for you.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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