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Charge 2 not holding charge

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‎01-10-2019 06:32 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-10-2019 06:32 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

Anyone had any issues with Fitbit not holding charge, mine literally lasts a day if fully charged

 

 

Moderator edit: updated subject for clarity

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‎01-13-2019 09:04 - last edited on ‎06-17-2025 06:31 by Fitbit Moderator

‎01-13-2019 09:04 - last edited on ‎06-17-2025 06:31 by Fitbit Moderator

@N4 A warm welcome to our Community! Sorry to hear that your Charge 2 isn't holding its charge. Try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves.

Let me know how it goes!

Alvaro | Community Moderator

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