Charge 2 not logging detailed sleep

[Helenrandall]

For the past week it’s not been logging detailed sleep

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Helenrandall Welcome! It's nice to have you on board!

Let me help you with your sleep data. You may not get sleep stages for the following reasons:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

Let me know how it goes.