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Charge 2 not pairing to phone's Bluetooth

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‎09-28-2017 14:21 - last edited on ‎01-26-2021 06:22 by Fitbit Moderator

‎09-28-2017 14:21 - last edited on ‎01-26-2021 06:22 by Fitbit Moderator

My Charge2 is syncing but it’s not pairing with the BT. I have turned BT on and off on my phone, deleted and re downloaded the Fitbit app, and restarted my phone, all to no avail..... Anyone know what other options I can try?

 

 

Moderator edit: updated subject for clarity 

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‎01-12-2022 11:00 - edited ‎01-12-2022 11:01

In response to AlvaroFitbit

‎01-12-2022 11:00 - edited ‎01-12-2022 11:01

YOU CAN'T PRESS THE GOD DAYAM BUTTON WHILE IT IS IN THE CHARGER!

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