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Charge 2 not recording a second walk for the same day

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‎05-01-2019 14:02 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎05-01-2019 14:02 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

My charge 2 is only recording one walk if I go another walk on the same day it's not recording this. Only started doing this the last 2 days

 

 

Moderator edit: updated subject for clarity

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‎05-02-2019 12:15

‎05-02-2019 12:15

@MrsLb Welcome! Thanks for being part of our Community! 

 

I will assist you with your walk recording. How are you recording this activity? How long does this walk lasts? Do you have any stops during the walk. For an autodetected activity it needs to be at least 10 minutes without long stops. You can read more on how SmartTrack works here. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

 

Let me know how it goes.

Alvaro | Community Moderator

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