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Charge 2 not recording entire sleep session

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‎03-04-2019 06:42 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-04-2019 06:42 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Is not recording entire night, only once I wake up temporarily until I wake up in the morning.  I've tried looking at other concerns...there are no answers.

 

 

Moderator edit: updated subject for clarity

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‎03-05-2019 08:51

‎03-05-2019 08:51

@Midkcy Welcome! It's great to see you around! Sorry to hear that your sleep wasn't properly detected. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time.

 

Let me know how it goes!

Alvaro | Community Moderator

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