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Charge 2 not recording exercise on elliptic machine anymore

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‎05-07-2019 22:54 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

‎05-07-2019 22:54 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

My charge 2 does not record my work out on the elliptic anymore. It records my steps while I’m on it and my heart rate too. I do go over my goal every time. Any ideas?

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‎05-08-2019 11:18

‎05-08-2019 11:18

@RdelaO It's great to see that you've visited the Fitbit Community!

 

I will assist you with your elliptical machine exercise. Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and record the activity itself. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

 

Let me know how it goes.

Alvaro | Community Moderator

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