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Charge 2 not recording sleep

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‎07-03-2019 08:28 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-03-2019 08:28 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

Had my charge 2 for a while was recording my sleep and now it will not record my sleep made sure all setting were on still will not record 

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‎07-04-2019 10:12

‎07-04-2019 10:12

@Hozury It's great to see that you've visited the Fitbit Community!

 

Let me help you with your Charge 2 not recording sleep. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

 

Let me know how it goes.

Alvaro | Community Moderator

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