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Charge 2 not recording steps per hour

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‎03-31-2019 06:15 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎03-31-2019 06:15 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

My Fitbit is recording my daily step count but is not recording my steps per hour. Steps per hour shows on the graph but not on the dashboard. It just recently stopped recording them.

 

 

Moderator edit: updated subject for clarity

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‎04-01-2019 12:12

‎04-01-2019 12:12

@mabeaman62 It's great to see that you've visited the Fitbit Community!

 

I will gladly assist you with this. Try restarting your device and log out from the app, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

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