Charge 2 not restarting steps 31/03.2019 - 01.04.2019

[Lisa281089]

My fitbit charge 2 has continued on steps from Sunday 30th March 2019 to Monday 1st April 2019 and i have aready restarted my fitbit 3 times and its not clearing... help.

Many thanks 

Lisa Hogsden

Moderator edit: updated subject for clarity

[Matafit]

It’s working now. Thanks

Sent from my iPad

[Keetje49]

After resetting, as advised, everything was OK at midnight.

Thank you

[Emirates28]

Marvellous pleased you have sorted the steps issue problem My alarm woke me early this morning and would you believe the Fairies have sorted my steps issue also so nice walk to get my steps in today happy lady now



Sent from my iPhone

[VSL]

Ditto that great news. This morning  when I woke up every thing had been restored and corrected.  Must have been an April Fool joke that wasn’t actually funny, just frustrating. All sorted now. Thanks to all who tried to help.

Moderator edit: format

[Doyinsola]

Same as mine. Glad it’s fine again.

[KMuskett]

This worked for me too.Thanks!

[KMuskett]

This worked for me too - thanks!

[ann_e]

The same problem last sync 23 march

[AlvaroFitbit]

Hello everyone. Thank you so much for your updates and happy to hear that the issue was resolved and your tracker is working fine now.

@ann_e  I would like to clarify that your tracker isn't syncing? Please let me know if this is the issue so I can properly assist you.

I look forward to your reply.