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Charge 2 not showing step goal alert

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‎01-09-2019 12:38 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-09-2019 12:38 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

Step goal is 1000 and it use to vibrate and let me know when goal is met, but doesn't anymore.

 

 

Moderator edit: updated subject for clarity

 

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‎01-13-2019 07:43 - last edited 11 hours ago by Fitbit Moderator

‎01-13-2019 07:43 - last edited 11 hours ago by Fitbit Moderator

@JROC2 Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that your tracker isn't vibrating when you reach your goal. It may be in the Do not Disturb mode. Long press the button while seeing the clock face to exit or enter this mode. Make sure it is off so you get notification.

Let me know how it goes!

Alvaro | Community Moderator

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