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Charge 2 not synching to phone

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‎05-31-2019 22:45 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎05-31-2019 22:45 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

My charge 2 has recently stopped syncing properly. My settings are all correct but it's Saturday morning and it hasn't synced since Wednesday

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5 REPLIES 5

‎05-31-2019 23:34

‎05-31-2019 23:34

I have the same problem. Last synced on 27 May. Frustrating. Tried everything. 

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‎06-01-2019 07:36

In response to Pstreng

‎06-01-2019 07:36

Since my trouble is the same as yours and started at the same time, I think it is software update problem. 

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‎06-01-2019 08:39

In response to sherfarr

‎06-01-2019 08:39

So what now?

Kind regards

Paul Streng
+27828241124
Sent from my iPhone
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‎06-01-2019 09:51

In response to Pstreng

‎06-01-2019 09:51

I'm getting on a plane to Ireland in 2 hours and want this to sync!!  Date, time all wrong.  Before this it didn't count stairs correctly up or down.  Grr.  What can we do?

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‎06-01-2019 10:32

‎06-01-2019 10:32

not syncing since wednesday 

 

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