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Charge 2 not syncing to Samsung A70

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‎06-29-2019 00:05 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-29-2019 00:05 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

So I had a charge 2, it went kaput and I purchased another one thinking all would be fine. I have tried to pair the tracker to my phone, put in the 4 digit pin but then it just continually says connecting. A message pops up saying sorry this is taking longer than usual, please be patient. I have tried uninstalling the app, restarting my phone, turning bluetooth on and off but still no luck. In desperate need to get this working, getting withdrawal symptoms by the hour!

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2 REPLIES 2

‎06-29-2019 00:30

‎06-29-2019 00:30

I have the same issue, charged my Charge 2 downloaded the app on my new Nokia 9 with Android 9. It says that same, trying to connect, please be patient.... Tried everything, nothing works.

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‎06-29-2019 01:03

In response to ArtKey

‎06-29-2019 01:03

So I just tried pairing it with my Huawei tablet and even that is still having issues. Sounds like it's a Fitbit app update rather than the device being used...yay!

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