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Charge 2 not syncing with Myfitness Pal App

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‎08-13-2019 18:21 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-13-2019 18:21 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

Hi i have a samsung note 5 and the fitbit charge 2. Not sure if there was an update but my fitbit isnt syncing with my fitness Pal App. It was working before. Ive un-synced them re-synced them but still not working.

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‎08-14-2019 11:47 - last edited on ‎01-29-2025 08:23 by Fitbit Moderator

‎08-14-2019 11:47 - last edited on ‎01-29-2025 08:23 by Fitbit Moderator

@Sandra2006, welcome! It's nice to have you on board!

Let me help you with your MyFitnessApp not syncing with Fitbit and thank you for troubleshooting this issue. The app doesn't sync with the tracker but with your Fitbit account. You may want to check MFP suggestions here and if the issue persist please let them know about it.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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