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Charge 2 not syncing with Samsung Galaxy S8

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‎08-15-2021 06:12 - last edited on ‎08-16-2021 04:11 by Fitbit Moderator

‎08-15-2021 06:12 - last edited on ‎08-16-2021 04:11 by Fitbit Moderator

Charge 2 not syncing suddenly with Galaxy S8

 

 

Moderator Edit: Clarified subject

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‎08-16-2021 07:01 - last edited on ‎02-10-2025 07:10 by Fitbit Moderator

‎08-16-2021 07:01 - last edited on ‎02-10-2025 07:10 by Fitbit Moderator

@Dorneh Welcome to our Fitbit Community. Regarding the syncing issue that your Charge 2 is experiencing, I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your tracker and see if the issue gets fixed.

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎08-16-2021 08:39

In response to JuanJoFitbit

‎08-16-2021 08:39

Thanks for your help, I uninstalled the app and started again, everything
ok now.
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‎08-17-2021 04:04 - last edited on ‎02-10-2025 07:09 by Fitbit Moderator

In response to Dorneh

‎08-17-2021 04:04 - last edited on ‎02-10-2025 07:09 by Fitbit Moderator

@Dorneh Thank you for getting back. I'm so glad to hear that you managed to get the issue resolved. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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