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Charge 2 not tracking bike miles

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‎08-05-2019 14:48 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-05-2019 14:48 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

My Charge 2 quit tracking my biking miles. I have my phone with me, with the GPS turned on. My setting in my Fitbit is to utilize the GPS. But it's not. Any ideas on how to make it work?

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‎08-06-2019 11:34 - last edited on ‎06-24-2025 07:15 by Fitbit Moderator

‎08-06-2019 11:34 - last edited on ‎06-24-2025 07:15 by Fitbit Moderator

@Kamilah89, welcome! It's nice to have you on board!

Let me help you tracking your distance with your Charge 2. Please try these suggestions to improve the GPS connection with your phone.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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