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Charge 2 not tracking exercise

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‎07-31-2022 17:02 - last edited on ‎08-05-2022 06:24 by Fitbit Moderator

‎07-31-2022 17:02 - last edited on ‎08-05-2022 06:24 by Fitbit Moderator

Screenshot_20220731-190711.png

As you can see from the image my charge is mostly tracking everything except exercise. My week starts on Sunday. It appears like the recent update did something. Ideas?

 

 

Moderator edit: format. 

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‎08-05-2022 06:28

‎08-05-2022 06:28

Thanks for getting back to us and for adding your picture @SunsetRunner. I'm sorry to hear your Charge 3 is not tracking your exercise. 

 

How many times you exercise? Does your training appear on your Dashboard or it never shows your exercise?

 

Keep on visiting the forums.

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎11-28-2022 21:36

‎11-28-2022 21:36

From the Fitbit app dashboard, tap the Exercise tile. This is the tile that says “Track exercise” or if you already tracked an exercise, shows the exercise type and information. Tap the gear icon in the top right corner. Tap the exercise you're looking for and turn off the auto-recognition setting.

 

Regards,

Will

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