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Charge 2 not tracking heart rate on activity

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‎06-05-2023 12:15

‎06-05-2023 12:15

Hi

 

I have noticed that when my fitbit charge 2 automatically tracks an activity such as going for a walk, it shows my heart zones at the end of the activity as well as the heart rate graph showing my average rate etc. But if I start an activity manually then this data is missing in the activity section.  Is this by design or can I do something so that it shows all data?  The data is there but it doesn’t show in the activity when manually started. 

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