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Charge 2 not tracking sleep accurately

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‎08-12-2019 21:54 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-12-2019 21:54 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

Firmware 22.58.0 no pink Icon for update available.

My charge 2 is not tracking my sleep accurately. I have read that out forms and I've done suggestions within them. Resetting my device several times for the same effects. Most nights my sleep is incorrect. Sometimes drastically so. We're doesn't record at all. If I take a nap during the day I understand that if I sleep for a short. Of time it won't give me any specific results in terms of REM cycle Etc but it doesn't even show up as anytime time slept at all.  I use my Samsung Fitbit app to access settings on the phone not my computer.. Any suggestions?

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‎08-12-2019 21:58

‎08-12-2019 21:58

Firmware 22.58.0 no pink Icon for update available.

My charge 2 is not tracking my sleep accurately. I have read the help forums and I've done the suggested fixes. Resetting my device several times for the same effects. Most nights my sleep is incorrect. Sometimes drastically so. Sometimes it doesn't record at all. If I take a nap during the day I understand that if I sleep for a short period of time it won't give me any specific results in terms of REM cycle Etc but it doesn't even show up as any time time slept at all.  I use my Samsung Fitbit app to access settings on the phone not my computer.. Any suggestions?

Best Answer
0 Votes