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Charge 2 notifications not working with Realme XT

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‎01-06-2020 22:34 - last edited on ‎09-08-2020 11:28 by

‎01-06-2020 22:34 - last edited on ‎09-08-2020 11:28 by

Fitbit not working in Realme XT

 

 

Moderator edit: updated subject for clarity

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‎01-07-2020 08:41 - last edited on ‎01-21-2025 09:15 by Fitbit Moderator

‎01-07-2020 08:41 - last edited on ‎01-21-2025 09:15 by Fitbit Moderator

@Pavansaikumar Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your Charge 2 notifications not working with your phone. Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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