06-09-2018
07:32
- last edited on
09-08-2020
18:54
by
MatthewFitbit
06-09-2018
07:32
- last edited on
09-08-2020
18:54
by
MatthewFitbit
Yesterday, my fitbit started doing things on it's own. It started turning notifications on and off again. Like every 30 seconds going back and forth. And last night it started a meditation.
Is there an update that I missed. What's going on? This is using up battery in a huge way. And, super duper annoying because it vibrates every single time. Any wisdom?
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
02-19-2020 15:02
02-19-2020 15:02
I had tried draining the battery when I had the problem but it didn't work for me on recharge. However, it has got to be worth trying for those still with the problem.
02-19-2020 17:00 - last edited on 02-23-2020 17:01 by LiliyaFitbit
02-19-2020 17:00 - last edited on 02-23-2020 17:01 by LiliyaFitbit
I’ve never found a solution.
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Moderator edit: personal info removed
02-19-2020 17:34
02-19-2020 17:34
They ended up telling me it was a known issue and sent out a used, refurbished until (minus any straps) as a replacement. That works, but annoyingly has a battery life of just 4-5 days.
The original never did 'fix' itself, no matter how long I wait between occasional tries.
02-19-2020 19:49 - last edited on 02-23-2020 17:02 by LiliyaFitbit
02-19-2020 19:49 - last edited on 02-23-2020 17:02 by LiliyaFitbit
Yeah they never offered that, just 20% off coupon.
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Moderator edit: personal info removed
03-02-2020 01:27
03-02-2020 01:27
Got the same issue. Trying to do what you suggested but it doesn't seem to work
03-02-2020
15:03
- last edited on
03-02-2020
15:06
by
RicardoFitbit
03-02-2020
15:03
- last edited on
03-02-2020
15:06
by
RicardoFitbit
I gave up and bought another on eBay
Graham
Moderator edit: Removed personal information
03-14-2020
20:28
- last edited on
07-19-2020
12:02
by
RicardoFitbit
03-14-2020
20:28
- last edited on
07-19-2020
12:02
by
RicardoFitbit
Was this issue ever resolved? My watch started doing the same thing but I can not find a fix. I have tried every update/reset that I can find. Still no luck. I was afraid I had done something wrong; but since so many are having the same issue at about the 1.5 yrs mark; then it sounds like an issue with the watch.
Moderator Edit: Formatting
03-15-2020 03:47
03-15-2020 03:47
03-15-2020 04:22
03-15-2020 04:22
As I mentioned in a previous post, I let my battery fully drain for about 3 months and then charged it. It started to work. Your mileage may vary.
Why did it work, I cannot say. I always thought that this was a firmware issue instead of a hardware issue. By why Fitbit working again, I think that proves it. Did the battery going completely dead do some of hard reset, who knows?
Prior to tossing it in the garbage, throw it in a drawer, when you happen upon months and months later, give it a charge and see if it works.
if you are lucky like me, it will. Mine has been working again since mid December.
BTW, my wife want to get our son an activity tracker and said she was thinking about a Fitbit and I said they would never get another dime out of our family due to their poor customer service!
03-15-2020 09:46
03-15-2020 09:46
03-15-2020 09:52
03-15-2020 09:52
Leave it for a few more months and try again.
03-15-2020 17:54
03-15-2020 17:54
03-21-2020 01:11
03-21-2020 01:11
Well i bought my replacement on the bay and so far so good. The old is in the drawer and i will try it in a few months, if this thread remains open i'll post feedback, unless the d*mnned virus gets me! Stay safe out there
06-08-2020 13:55
06-08-2020 13:55
The best answer was the worst every fitbit I own will not last more than a year and has been the worst company for product and technical support
06-08-2020 15:52
06-08-2020 15:52
07-05-2020 09:29
07-05-2020 09:29
My charge 2 started doing the same. Tried all suggestions on the thread and seems like many faced, there is no resolution. I was thinking of upgrading to charge 4 but with these kind of issues, feel it’s a good time to move to some other device like Garmin. I loved Fitbit app but seem like time to move on. Bye bye Fitbit.
07-05-2020 09:41
07-05-2020 09:41
07-12-2020 17:42
07-12-2020 17:42
This just started happening to me. Figured it was a moisture/humidity induced short on the mode switch button. I followed the directions for turning my charge 2 off and on again and was surprised to discover that it is working okay again. At least for now.
07-19-2020 09:46
07-19-2020 09:46
I followed all the steps and tried multiple times, it did not fix the issue. Very disappointing.
i feel like I’m just going to have to purchase a new one.
07-19-2020 14:45
07-19-2020 14:45