Charge 2 only holding charge for 1 day

[Preciousp13]

My fitbit 2 will not be a year old till the end of December 2017 it use to be good on a full charge for 5 days now it last one day goes completly dead over night  !  

Moderator edit: updated subject for clarity

[Ladyminx]

mine to 

[AlvaroFitbit]

@Preciousp13 @Ladyminx I hope you're doing well! This is definitely not normal, please clean the contacts on your tracker with a toothpick or toothbrush then use cotton with rubbing alcohol. After this restart it by doing the following:

Plug the charging cable to your computer or UL certified wall adapter.
Align the contacts of the tracker with the charging cable and plug it in making sure it snaps securely.
Your tracker should start charging.
Press the button for 10 to 12 seconds.
You should see your tracker's firmware version and you can now unplug your tracker.

Finally charge it for a couple of hours and monitor its battery life.

Let me know how it goes!

[Ladyminx]

Hi cleaned contacts recharge so far so good
--
*L H Holmes*

[AlvaroFitbit]

@Ladyminx Thanks for stopping by! Happy to hear that your tracker is working fine now. Always make sure that you fully charge it to avoid these type of issues. Keep up all those steps! 

I'll be around!

[Ladyminx]

my tracker is always charged up but does not always go for 5 days before it
needs recharging
*L H Holmes*

[Ladyminx]

my tracker is always charged up but does not always go for 5 days before it
needs recharging
*L H Holmes*

[MyMuse]

I know this is an old post, but mine is doing the same thing! 

I will try the solution. 

[AlvaroFitbit · Accepted solution]

@MyMuse Welcome to the Fitbit Community! I hope you're doing well! Sorry to hear about your Charge 2 not holding its charge and for the delay in my reply. Did you try the suggestions in this thread? Is your tracker still draining quickly? Do you still need help with this?

I look forward to your reply!

[Tinkerpell]

I have tried all the suggestions in this thread my Fitbit versa is still only holding a charge for one day

[May-k]

Still won’t hold a charge.. only for the Day. I cleaned it. It charges but won’t hold the charge.. has it seen it’s life. ?? I have had it for several years . I was wondering if it was the charger, but since it charges I figure it’s the Fitbit ??

[mama2ja]

Same issue.  One day.  I am going to try cleaning it to see what happens

[AlvaroFitbit]

@mama2ja It's nice to have you on board!

Let me help you with this. Besides cleaning the contacts you can follow these instructions to help improve the battery life.

Let me know how it goes.