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Charge 2 only showing heart

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‎04-22-2019 11:10 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎04-22-2019 11:10 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

Hi there

 

my charge 2 a little while ago  went a bit weird and was flickering through the exercises I wasn’t touching it and now it just show a heart on the screen and it wouldn’t move if I press the side button, I have it just over a year .. can any one advise on what’s happen 

 

thank u 

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‎04-23-2019 05:35

‎04-23-2019 05:35

@Carlie37 Welcome to the Fitbit Community! I hope you're doing well!

 

I will assist you with your Charge 2 only showing the heart icon. Try restarting your device by following these instructions. After this see how it behaves.

 

Let me know how it goes.

Alvaro | Community Moderator

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