01-31-2019
08:34
- last edited on
09-08-2020
17:54
by
MatthewFitbit
01-31-2019
08:34
- last edited on
09-08-2020
17:54
by
MatthewFitbit
I use the app on my Android phone to set Charge 2 to walk but every time after my walk it records it as a run. How do I correct this.
Moderator edit: Subject for clarity
02-01-2019 00:47
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
02-01-2019 00:47
This seems to be a known bug affecting some android users. Keep an eye on the following thread which has the latest updates from fitbit:
Best Answer02-04-2019 10:31
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-04-2019 10:31
Hey @nolandr, welcome to the Fitbit forums! As @SteveH said, our team is working to identify a fix for this issue. I don't have any additional news to share out now, but I will be sure to keep you all in the loop.
In the meantime, you can still use your tracker or smartwatch to record walks using the exercise app.
Let me know if you have further questions!
02-04-2019 10:49
02-04-2019 10:49
Thank you!!!
Best Answer02-05-2019 04:52
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-05-2019 04:52
You are more than welcome @bowtieted! If you'd like to add anything else, please let me know. 😉
I'll be around!
Best Answer