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Charge 2 recording sleep when I'm awake

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‎07-19-2017 15:00 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

‎07-19-2017 15:00 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

My Charge 2 is showing that I'm asleep during times when I'm definitely awake. For example sitting in a meeting or watching TV. Is there a way to stop this happening?

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3 REPLIES 3

‎07-25-2017 07:43

‎07-25-2017 07:43

Hey @KiwiShaz, it is great to see new members around! Robot wink First of all, let me suggest you to verify the sleep tracking options, if you have it on "sensitive" change it to "normal" and then sync to save the changes. If that doesn't fix the issue, perform a restart of your Charge 2 by following these instructions. 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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‎02-06-2018 19:05

‎02-06-2018 19:05

Same.  I have had it record sleep while in a movie theater, watching tv, talking in bed, while laying wide awake in bed in the middle of the night, etc.  I would really like to see a more accurate representation of sleep.  Thanks.

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‎03-05-2019 12:45

In response to TheCurDog

‎03-05-2019 12:45

Hi. Did you get an answer to this please?

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