Charge 2 registering run but not warm up and cool down

[Ang3la]

Ever since I updated the app my charge 2 is not registering my brisk warm up and cool down walks.  I did 45 minutes of exercise but it only shows 23 minutes unless i enter manually.  It never did this before so any ideas please.

[AlvaroFitbit]

@Ang3la It's great to see that you've visited the Fitbit Community!

Let me help you with your missing activity time. Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and record the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

Let me know how it goes.