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Charge 2, resting heart rate has gone crazy

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I've had a Charge 2 for a few years and the heart rate data always seemed fairly accurate. But recently, the resting heart rate data is hugely inaccurate. Normally my resting heart rate is between 50-60 BPM. But sitting relaxing I've noticed my Fitbit says my heart rate is over 100 BPM! I measured my heart rate by myself and sure enough, it was about 55 BPM. So my Fitbit has gone crazy. I've tried a soft reset but not a factory reset yet. Any ideas? 

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