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Charge 2 screen went black and won't come back on

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‎02-12-2020 07:58 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-12-2020 07:58 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

The screen on my Fitbit 2 stopped working and won't come back on. It's been fully charged so that's not the issue. How do I fix this since it's totally unusable.

 

 

Moderator edit: updated subject for clarity

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‎02-13-2020 07:52

‎02-13-2020 07:52

@LARAustin Welcome! It's good that the community is growing! 

 

Let me help you with your Charge 2 screen not working. Please try restarting your tracker by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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