11-27-2020 20:14 - last edited on 11-29-2020 10:32 by LiliyaFitbit
11-27-2020 20:14 - last edited on 11-29-2020 10:32 by LiliyaFitbit
Dear Community/Support
My charge 2 screen/display has completely blacked out. First its display got the white lines then it completely blank. Its getting charged fine as well as step counts are also working fine. Its only the display that has gone off. I have tried restarting via side button but its not helping the display either.
Regards
Moderator edit: subject for clarity
11-29-2020 10:32
11-29-2020 10:32
Welcome to the Fitbit Community, @Abbasi.
I appreciate your participation in the Forums and sharing that your Charge 2 screen has completely blacked out. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend doing the following:
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-14-2020 06:49
12-14-2020 06:49
12-14-2020 10:59
12-14-2020 10:59
Thank you for your reply, @Abbasi.
I am sorry to hear the issue persists, thank you for your efforts. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.