Charge 2 screen went dark and won't turn on

[Luis63]

Hi guys, my charge 2, loyal companion for more than 200.000 steps has died, there are only lines running on the screen for a quick second and then just a dark screen. I’ve tried everything, follow every step i’ve read in related topics, charged to maximum, wait until battery dies, reset etc etc nothing.

i dont know what else to do. My kids want me to get an Apple watch but I dont want that. Any advise? Thank you!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Luis63 Welcome to our Fitbit Community. I totally understand how you feel about the screen issue that your Charge 2 has experienced. By the way, thank you for trying to get it resolved before contacting our forums.

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

[Luis63]

Hi Juanjo thank you for all your help, i call the number you gave me and Fitbit looked into my case. Unfortunately my Fitbit’s warranty expired many many steps ago but they send me a generous discount code towards the purchase of a new one. 
Thank you so much ! 

[JuanJoFitbit]

@Luis63 Thank you for getting back. I'm sorry to hear that your Fitbit device is out of warranty. However, I'm glad to hear that a discount for a new device was offered. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.