Charge 2 ships without dongle

[evet]

Why does the Charge 2 not ship with a dongle? Does the Charge 2 not need one or do I use the dongle from another Fitbit device? Or does a dongle have to be purchased separately?

[bbarrera]

@Mintz read and follow instructions here: http://help.fitbit.com/articles/en_US/Help_article/1866/ and contact Fitbit support if it doesn't work.

[sam-c]

What if your first fitbit is a charge 2, you don't have an old dongle, or a smart phone, and my PC has Windows 7? should I just return the fitbit?

Does it work with kindle fires?

[Rich_Laue]

Maybe you should Microsoft doesn't support Win 7 anymore, neither does Fitbit 

[bbarrera]

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@Rich_Laue wrote:

Maybe you should Microsoft doesn't support Win 7 anymore 

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@Rich_Laue that is not true, in fact Microsoft will support Windows 7 another 2.5 years, until January 14, 2020:

https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

All of the Windows software I'm required to use at work is still supported on Windows 7.

[Run_for_Christ]

I just got the fitbit charge 2 for Christmas and I have an older computer but it does have Bluetooth and windows 10 so i was wondering why it says it can't connect to my computer

[Amnosia]

Today, FB states, "no dongles in stock", try one of retailers, fitbit.com/retailers

[Rich_Laue]

Yes 2020 is the end of extended support. Mainstream support ended 4 years ago. 

Also Microsoft has admitted that it is impossible to secure a Win7 machine while on the web. 

@Run_for_Christ that would be a sync issue.