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Charge 2 short battery life

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‎08-21-2019 18:56 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-21-2019 18:56 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

I got my Charge 2 few weeks ago and suddenly it started having problems with battery life. It shows low 20-25% only after 24h of use. I didn’t change any settings, I use it as before. Is it anything I can do? 

 

 

Moderator edit: updated subject for clarity

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‎08-22-2019 11:12 - last edited on ‎03-13-2025 08:22 by Fitbit Moderator

‎08-22-2019 11:12 - last edited on ‎03-13-2025 08:22 by Fitbit Moderator

@Martucha88 A warm welcome to our Community!

Let me help you with your Charge 2 not holding a charge. Try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves.You can also find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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