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Charge 2 short battery life

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‎11-29-2019 00:17 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-29-2019 00:17 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

Since updating my charge 2 as recommended recently the battery lasts no longer than a day. What has the update done to my watch battery and how can I go back to its previous battery life? 

 

 

Moderator edit: updated subject for clarity

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‎12-01-2019 08:56 - last edited on ‎06-20-2025 03:58 by Fitbit Moderator

‎12-01-2019 08:56 - last edited on ‎06-20-2025 03:58 by Fitbit Moderator

@Salmar2 Welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you with your Charge 2 battery life. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device and see how it behaves. You can follow these instructions to help improve the battery life. Also you can't go back to the previous firmware version.

Let me know how it goes.

Alvaro | Community Moderator

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