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Charge 2 showing peak heart rates even when I am seated (office)

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‎11-25-2019 21:14 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-25-2019 21:14 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

Hi All,

 

I lead a fairly active lifestyle - light workout / play badminton 6 days a week. Since 4 months, my Charge 2 has been showing peak heart rates (more than 180 bpm) throughout the day even on weekdays, when I am in office. I have a desk job which is not that stressful so these peak heart rates are not easily explainable. Either the device is faulty or I need to visit a cardiologist 🙂 

 

Wondering if anyone else has faced this before.

 

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‎11-27-2019 07:29 - last edited on ‎05-16-2025 08:44 by Fitbit Moderator

‎11-27-2019 07:29 - last edited on ‎05-16-2025 08:44 by Fitbit Moderator

@Venky-in Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me help you with your Charge 2 showing incorrect heart rate while working. I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device.  

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-28-2019 00:16

In response to AlvaroFitbit

‎11-28-2019 00:16

@AlvaroFitbit  - As an experiment I tried using my Mom's fitbit for a few days and it showed the same readings. Today I am using my dad's charge 2 and the same readings. 

 

All of the devices show sudden spikes (180+) in heart rate and then drops (100-). Guess an appointment with cardiologist is the only way out 🙂

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