01-30-2019
15:25
- last edited on
09-08-2020
17:54
by
MatthewFitbit
01-30-2019
15:25
- last edited on
09-08-2020
17:54
by
MatthewFitbit
I've been using my fitbit for 4 days now and my charge is still at 100%.Is there something wrong with it?
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
02-01-2019 12:12
02-01-2019 12:12
problem solved. cleaned contacts and recharged. works fine now
01-31-2019 10:24
01-31-2019 10:24
@morreale1 Welcome! It's nice to have you on board! Sorry to hear that the battery status isn't updating. This is odd, try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves.
Let me know how it goes!
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02-01-2019 12:12
02-01-2019 12:12
problem solved. cleaned contacts and recharged. works fine now