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Charge 2 shows incorrect distance when running

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‎07-14-2019 15:14 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-14-2019 15:14 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

The distance when I’m running is incorrect for example when I’ve ran 3 miles it says I’ve ran 1.90 miles

 

 

Moderator edit: updated subject for clarity

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‎07-16-2019 08:18 - last edited on ‎01-23-2025 09:39 by Fitbit Moderator

‎07-16-2019 08:18 - last edited on ‎01-23-2025 09:39 by Fitbit Moderator

@L105, welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

Let me help you with your distance calculation on your Charge 2. You can improve this by entering your running stride length following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

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