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Charge 2 sm bands no longer available through Fitbit!

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‎03-01-2019 15:18 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-01-2019 15:18 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

I have been a Fitbit consumer for many years, and I am on my 2nd device.  My Charge 2 band has been glued several times in the 3 or 4 years I have owned it and I am not surprised that I need to replace it. That is not the issue.

Unfortunately the 2 has been replaced with the 3, and the bands are not interchangeable.  I have just returned 2 different third party bands to Amazon because neither have a strong connection with the device and fall off.  Sadly, the powers that be at Fitbit no longer support the Charge 2 with accessories.  I spoke to a Fitbit consumer person this wk, and they confirm there are only two bands still available for purchase, and neither are available in a size small.  Soooooo Fitbit, what say you?  There must have been some issues with the Charge 2 that was replaced rather quickly with the Charge 3 - but how do you respond to all of us with a device that has left us "bandless?"   Conscientious manufacturers maintain parts/accessories for some time after they discontinue a product. I am happy with the Charge 2 device ~ I would just like to wear it!  I also went on line with several big box retailers who sell Fitbit - but I have yet to find a small replacement band.  Fitbit - please respond.  I love my Charge 2 and am not amiable to purchasing an entire new device just because I need a band!  Thanks

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8 REPLIES 8

‎03-02-2019 08:50

‎03-02-2019 08:50

Did you look here?

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‎03-02-2019 11:16

‎03-02-2019 11:16

I get my Fibit Charge 2 replacement straps from Ebay and they fit my Fitbit Charge 2 perfectly. they never fall off they stay in place.

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‎04-17-2019 04:22

In response to SunsetRunner

‎04-17-2019 04:22

Can you remember which make please?  eBay is full of cheap ones.  I'm in the UK so how you are not in the States :). Thanks

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‎04-17-2019 04:23

‎04-17-2019 04:23

That explains it!  How shabby of Fitbit.  I too love my charge 2.  Strap broke today, my fault I caught it on my rucksack

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‎04-17-2019 04:26

‎04-17-2019 04:26

That explains it.  How shabby of Fitbit.  I too love my charge 2.  Broke my strap today, caught it on my rucksack.  Will not buy Fitbit again if this is how they treat customers.  Have you had any luck finding a good quality replacement?

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‎04-17-2019 05:20

In response to Welshpoppie

‎04-17-2019 05:20

Yes, I followed a suggestion from another in the Fitbit community and found one of the leather bands on eBay in great condition for under $20. Good luck
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‎04-17-2019 05:32

In response to Welshpoppie

‎04-17-2019 05:32

It was actually a Fitbit band, authentic. Good Luck!
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‎04-17-2019 07:24

In response to ldillon

‎04-17-2019 07:24

Thank you, may have found a brand new one, 🤞
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