help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 steps do not reset at end of week but 3 party app does reset

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-13-2019 13:04 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-13-2019 13:04 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

i have synced my Charge 2 with a third party app that resets my steps at the end of the week.  Why does the Charge 2 not have the same technology or how do I make the Charge 2 reset at the end of my week?

Best Answer
Labels:
1 REPLY 1

‎03-14-2019 11:40

‎03-14-2019 11:40

@Markata57 Welcome! It's nice to have you on board! Thank you for your inquiry. Currently this isn't possible but you can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exist so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes