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Charge 2 stopped Syncing and is not be recognized?

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‎08-20-2020 18:25 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

‎08-20-2020 18:25 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

Charge 2 stopped Syncing and is not being recognized?   Any Solutions?  Dongle is not working either.  it is not seeing the Charge 2.   I was working this morning and now is it not.

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5 REPLIES 5

‎08-20-2020 22:08

‎08-20-2020 22:08

Same here.  Stopped syncing a few days ago, and I've tried everything (uninstalling the app, turning off bluetooth, disconnecting completely as a bluetooth device) and still nothing 🤷🏻‍:female_sign:

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‎08-21-2020 02:32

‎08-21-2020 02:32

Me to 

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‎08-21-2020 03:20

In response to Piggy123

‎08-21-2020 03:20

Mine stopped syncing on Tuesday and no matter what I try it won't sync 😒

I even unpaired it to repair and now my Bluetooth does not even pick it up

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‎08-21-2020 03:40

In response to Piggy123

‎08-21-2020 03:40

Same here ☹️

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‎08-21-2020 03:46

In response to LouLou28

‎08-21-2020 03:46

Check the message Sri_p logged a few days ago. Fitbit responded. I followed all their suggestions and something in there did the trick. It just synced now.

I updated my app turned off my phone. I restarted my fitbit while connected to its charger.

Restarted my phone and put Bluetooth back on

And FINALLY it synced

 

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