Charge 2 stopped recording my Sleep Score

[WildErnie]

This past September I stopped getting a sleep score. I thought it was my sleeping but it is apparent that Fitbit changed something. Granted I am using a Charge 2, which otherwise continues to get the job done. Been a user for at least five years. So, what happened?

Moderator edit: subject for clarity

[WilsonFitbit]

Hello @WildErnie, welcome to the community forums! Thank you for the information! 

Please note that in order for you to receive your Sleep Score, you must receive Sleep Stages. There are a few scenarios that prevent Sleep Stages to be recorded or received, so I recommend take into consideration the following information: 

1. If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
2. If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
3. If you slept for less than 3 hours.
4. If your device’s battery is critically low.

For more information, you can see: What should I know about Fitbit sleep

On a side note, I've moved your post to another board to keep our forums organized. 

Hope this helps!