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Charge 2 straps popping loose

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‎02-07-2020 10:06 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-07-2020 10:06 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

The straps on my Fitbit charge 2 keep popping off and I have no idea why?! I’m worried that one day I might lose it because if falls off so frequently. Can anyone help please? 

 

 

Moderator edit: updated subject for clarity

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‎02-09-2020 10:42 - last edited on ‎06-20-2025 09:02 by Fitbit Moderator

‎02-09-2020 10:42 - last edited on ‎06-20-2025 09:02 by Fitbit Moderator

@Ssandhu Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me hlep you with your bands popping off. I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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