11-21-2020
16:49
- last edited on
11-22-2020
10:30
by
AlvaroFitbit
11-21-2020
16:49
- last edited on
11-22-2020
10:30
by
AlvaroFitbit
I am suddenly having to recharge my Charge2 about every 1-1.5 days now, just for this past week or so. Otherwise it goes completely dead. Before that, it would stay charged almost a week. I made no changes on my end when this started. Today, I have gone into my account and turned off all unessential settings alarms, quick view, notifications, etc). If I turn off anything else, then I may as well throw out my fitbit. Has Fitbit given an update in the past week to two that is sucking my battery dry?
Moderator Edit: Clarified subject
11-22-2020 10:31
11-22-2020 10:31
@SMSM It's nice to have you on board!
Let me help you with Charge 2 not holding a charge and thank you for troubleshooting this issue. This isn't an expected behavior for your device. You can follow these instructions to help improve the battery life.
Let me know how it goes.
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11-22-2020 14:14
11-22-2020 14:14
As previously stated, I've turned off all nonessential services. And once again if I have to turn off everything to keep it charged, then what value does a Fitbit have to me??