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Charge 2 suddenly reducing total calories count

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‎12-29-2018 04:58 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎12-29-2018 04:58 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

It's really weird, I've just noticed this problem on my charge 2. My calories burnt was around 2100 and then suddenly it dropped to 1100. After a few minutes, it jumped back to 2100 again. Is it going cranky? My charge 2 is only 1.5 years old! 

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3 REPLIES 3

‎12-29-2018 18:05

‎12-29-2018 18:05

Erm, nobody experienced the same issue before? 

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‎01-07-2019 20:38

‎01-07-2019 20:38

I had this happen to me today.  My calories and my minuets in movement automatically were reduced.  I went for a 2.5 mile walk and did a lot of other activities today so I know it was much higher.  And I've apparently only burned 100 calories more than yesterday when I only went 1.4 miles the whole day.

 

I've had this happen many times before with my steps but never with my other stats. 

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‎01-07-2019 20:51

In response to madelinegh

‎01-07-2019 20:51

did yours eventually get added back after a while? 

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